The quickest way to book a massage is online via Fresha — you can choose your treatment, duration and time in about a minute. Have a look at the full menu of treatments and prices first if you are not sure what to pick. If you have a question before booking, you are welcome to call (08) 6285 0378 or email bookings@fernandsoul.com.au.

Yes. Treatments are delivered by an experienced remedial massage therapist who is a member of the Australian Natural Therapists Association (ANTA). That membership is also what allows your treatment to be eligible for HICAPS health-fund claims. You can read more about the studio and how we work on our about page, and everything we publish about how massage works is cited on our remedial massage reference.

Your session begins with a short, relaxed chat about how you are feeling and what you would like to work on. Your therapist then tailors the treatment to you in a private, quiet room, and finishes with simple aftercare advice. There is no need to bring anything except your health-fund card if you would like to claim via HICAPS. Our guide to getting the most from your massage covers what helps before and after a session, and our walkthrough of what to expect at your first massage covers the whole appointment.

You only undress to your comfort level. You are always covered with towels or a sheet, and only the area being worked on is uncovered at any time. Your therapist will step out while you get settled on the table, and your privacy and comfort come first throughout. The questions people are too embarrassed to ask answers this one and the rest of them plainly.

Your treatment will be with our female remedial massage therapist. She is a member of the Australian Natural Therapists Association (ANTA), and your comfort and privacy come first throughout the session. Read more about the studio.

No referral is needed. You can book a remedial massage directly online, choosing your treatment, duration and time yourself. If your GP or physiotherapist has suggested massage, just mention it at the start of your session so your therapist can work with that in mind.

Yes — new clients complete a short health intake form before their first treatment. It covers relevant health history, any conditions or medications, and your treatment preferences, so your therapist can work safely and comfortably. You can fill it in online beforehand to save time on the day.

Remedial massage is targeted, therapeutic treatment for muscular tension, injury recovery and chronic pain — it works on a specific problem area. Relaxation massage is a flowing, full-body massage with warm stones, designed to calm the nervous system and ease everyday stress rather than focusing on a particular injury. If you are not sure which suits you, our plain-English guide to remedial versus relaxation massage walks through both, and your therapist will help you decide at the start of your session.

Not necessarily, and the research is more interesting than the marketing. The one large head-to-head trial compared structural massage with relaxation massage for chronic low back pain and found relaxation massage did just as well, with the benefit still measurable a year later coming from the relaxation arm. The difference that is reliably real is the rebate: remedial massage is claimable on most private health extras cover and relaxation massage generally is not. Book remedial if you have a specific area you want worked on, relaxation if what you want is an unhurried hour, and read the evidence in full on our remedial versus relaxation page.

Fern & Soul offers a dedicated pregnancy massage, also known as prenatal massage. It is a gentle, supported treatment tailored to the comfort and safety of expecting mothers, and our guide to what to expect from a pregnancy massage covers the positioning and what changes by trimester. As with any treatment during pregnancy, if you have any pregnancy-related health concerns it is sensible to check with your doctor or midwife first. Massage is complementary care and is not a substitute for medical advice.

Massage can help ease the muscular tension that often contributes to lower-back discomfort and sciatic-related pain. We offer a focused sciatica massage that works through the lower back, glutes and legs, as well as remedial and deep tissue treatments for general muscular pain. What the evidence says about massage for low back pain is on our reference page, including where it is weaker than the industry admits. For persistent or severe pain, it is best to also have it assessed by a GP or physiotherapist.

It depends on what you are working on. For a specific injury or area of chronic tension, more regular sessions can help in the early stages; for general wellbeing and stress relief, many people come monthly or as needed. Our guide to how often to get a massage covers what the dose evidence actually supports. Your therapist can suggest a rhythm that suits your body and your goals, and you can book your next massage online whenever it suits.

They overlap, and your therapist will often use both in one session. Remedial massage is the broader treatment — it assesses a specific problem area and works to ease tension and support recovery. Deep tissue is a technique within that: slower, firmer pressure through the deeper layers of muscle and connective tissue, with trigger-point release for stubborn tight spots. Deep tissue and trigger point massage, explained goes further into the technique, and there is no evidence that greater pressure produces a better result. If you are unsure which to book, book remedial and describe what you are feeling on the day.

Myofascial cupping uses gentle suction cups to lift and decompress the fascia — the connective tissue that wraps around muscle — alongside hands-on massage. It can help release tightness and support mobility, and it is often combined with remedial work rather than booked on its own. Our guide to myofascial cupping massage covers what a session involves. Sessions are 45 or 60 minutes.

Sessions run from 30 to 90 minutes. Most treatments — remedial, relaxation with hot stones, sports and reflexology — offer 30, 45 and 60 minute options, with 75 and 90 minutes available on several. Pregnancy massage is 60 minutes, facial and head massage is 30 or 45 minutes, and lymphatic drainage massage starts at 60 minutes. If you are weighing up the longer sessions, choosing between a 60 and 90 minute massage walks through what fits into each. Full durations and prices are on the services page.

No. We treat one client at a time in a private room. If you would like to book for two people, you are welcome to book back-to-back appointments, or a gift voucher lets someone choose their own time.

Yes. Fern & Soul has HICAPS on site, so if your extras cover includes remedial massage you can claim your rebate on the spot and pay only the gap. We accept claims from recognised Australian health funds, including HBF, Medibank, Bupa and NIB. The exact rebate depends on your individual level of cover, so it is worth checking your policy. Our guide to claiming massage on your health fund explains what to bring, and the reference page on health fund rebates sets out what actually decides whether a claim goes through.

Treatments start from $70, with prices depending on the type of massage and the duration you choose. For example, a 60-minute remedial, relaxation or deep tissue massage is $110. You can see the full menu of treatments, durations and prices on our services page, and remedial massage in Innaloo has the session lengths for the treatment most people book.

Yes, we are more than happy to issue manual invoices to customers. Just be aware that our accounting software is off site, but we generally get invoices to customers the same day that they attend the studio, so that you can use those with your health fund provider.

No — Medicare does not cover remedial massage. Private health insurance with extras cover often does, and we have HICAPS in the studio so you can claim on the spot and pay only the gap. What you get back depends on your fund and your level of extras cover, and our reference page sets out what private health funds will and will not pay for, including the treatments the Commonwealth excludes from cover altogether.

Fern & Soul is a remedial massage studio at Unit 2, 39 King George Street, Innaloo WA 6018, a short drive from Westfield Innaloo, with two bays reserved for our clients and signed about five metres from the door. Most of our clients come from the surrounding northern suburbs: Doubleview is the next suburb over, Karrinyup is a straight run down Karrinyup Road, Scarborough a direct one in along Scarborough Beach Road, and Stirling sits just across the freeway. See the map and directions to our Innaloo studio, the full page on massage in Innaloo, or every suburb we serve.

Fern & Soul opens on Saturday 1 August 2026 at Unit 2, 39 King George Street, Innaloo. Bookings are open now, and you can see the full menu of treatments, durations and prices before you choose a time.

We are open Monday, Tuesday, Thursday, Friday and Saturday, 9:30am to 6:00pm, and closed on Wednesdays and Sundays. All times are Perth time (AWST). You can see our hours, map and contact details on the contact page.

Fern & Soul is based in Innaloo and welcomes clients from right across Perth's northern suburbs: Karrinyup, Doubleview, Scarborough, Stirling, Gwelup, Woodlands, Glendalough, Tuart Hill, Yokine and Mount Hawthorn. Most people reach us along Karrinyup Road or Scarborough Beach Road, and there are two bays reserved for our clients, signed about five metres from the door. The studio is a short drive from Westfield Innaloo.

Yes. Two bays are reserved for Fern & Soul clients and clearly signed, about five metres from the front door, with plenty of free street parking around them. We are at Unit 2, 39 King George Street, Innaloo, a short drive from Westfield Innaloo, so you park and walk straight in rather than circling a busy centre car park. The Innaloo page has the route in and the street detail.

We are open on Saturdays from 9:30am to 6:00pm. We are closed on Sundays, and also on Wednesdays. Our other days are Monday, Tuesday, Thursday and Friday, 9:30am to 6:00pm. Saturday times book up first, so it is worth booking ahead.

Yes. A Fern & Soul gift voucher makes a thoughtful present for a birthday, Christmas, Mother's Day, an anniversary or a simple thank-you. Vouchers are redeemable on any treatment on our menu and are valid for three years, and you can buy a massage gift voucher online in a couple of minutes.

Book your treatment as normal, then present the voucher at your appointment — printed or on your phone — and the rest is taken care of. Vouchers are redeemable on any treatment on our menu and stay valid for three years from the date of issue, so there is no rush to book.

If you choose a future delivery date rather than sending straight away, we email your recipient by 8am (Perth time) on the date you pick, and you will get a confirmation email once it has gone out. You can choose a delivery date when you buy a gift voucher online.

Yes. If a treatment costs less than the voucher is worth, we deduct what is spent and keep the remaining balance on the voucher for a future visit — the studio adjusts this for you at the time. There is no need to use the full value in one session, and the gift vouchers page has the full terms.